"SAMA TECHNOLOGY DMCC is offering continues customer services and support that are based on 24/7 technical support accessible across the UAE, any time of the day by email or phone.

Customers with mission-critical deployments will also be able to choose premium support guaranteed by an industry-leading Service Level Agreement.

The 24/7 support will be available to all SAMA clients with a valid maintenance contract at no extra cost. Response time guarantee and other premium options will be available as an optional add-on with the Service Level Agreement.

We are available for our customers at any time. 24/7 customer service is the most logical step in our continuous commitment to provide industry leading enterprise-class customer service".

Our maintenance scheme consisting of preventive, corrective and on-call maintenance is covering presently lot of satisfied customers with constantly renewed agreements. Our technical team is attending periodic factory and in-house training and is backed by engineering department and by a workshop equipped with all necessary tools and spares to carry on repairs and maintenance. Our professional Service department is specialized in providing Technical assistance, training Courses, Start-up and Commissioning of all IT related Systems.

Please contact-us in order to have access to our professional services.

 

Contact us at,

Office 2104, HDS Business Centre, Jumeira Lakes Towers.
P.O Box 126550, Dubai, UAE
Tel: +971 4 4356768, Fax: +971 4 4356207
Registered FZCO under the rules of DMCCA-Dubai, UAE

helpdesk@sama-technology.com

 

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Customer RelationFor any queries and information about SAMA contact us at (+971) 4 4356768 in Dubai